Cancellation & No Show Policy

A Valid credit card is required by Aloha Villa to guarantee a reservation. This guarantee may be made confidentially by secure server at the time of making a reservation or by sending the Aloha Villa a credit card guarantee by fax. For your convenience , a form for entering your credit card details is available to print after submission of the booking.

Credit cards details held by Aloha Villa will only be debited should one or more
of the following condition occur.

01 Nov to 19 Dec and 16 Jan to 16 Apr

1 Night of room charge required as a deposit .

1 Night of room charge returned if cancellation confirmed more than 15 days in advance of reservation

No refund of 1 night of room charge when cancellation 15 days or less from reservation.

No show - 1 night charge.

17 Apr to 31 Oct

1 Night of room charge required as a deposit .

1 Night of room charge returned if cancellation confirmed more than 7 days in advance of reservation

No refund of 1 night of room charge when cancellation 7 days or less from reservation.

No show - 1 night charge.

Peak Season ( 20 DEC to 15th Jan)

Full amount of room charge required as a deposit.

Full amount of room charge returned if cancellation confirmed more than 30 days in advance of reservation.

50% refund of room charge returned if cancellation 7 up to 30 days in advance of reservation.

No refund of room charge when cancellation less than 7 days from reservation.

No show : Full amount of reservation will be charged.

Cancellation must be made in writing either by fax to 66 76 345743
or E- mail at aloha@loxinfo.co.th

Please note that your cancellation has been Accepted only
when you receive a cancellation number.